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Latrobe Community Health Service operates Link Health and Community, headspace Morwell and La Trobe University Medical Centre. All feedback is managed through Latrobe Community Health Service.
Latrobe Community Health Service supports consumer rights to submit feedback anonymously but may be limited when investigating such complaints. LCHS’s complaints procedure adheres to all relevant state and commonwealth privacy and records management legislation and aligns with the 2020 Health Complaints Act complaint handling standards.